Privacy Policy

Last Updated: January 2026

1. Introduction

We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and share your information when you use our website and car rental services.

2. Information We Collect

We collect personal information to provide our services, including:

  • Identification & Contact Data: Name, email address, phone number, and driver’s license details.
  • Booking Information: Rental dates, vehicle preferences, and location data.
  • Usage & Technical Data: We track your “customer path,” including Google search queries that led you to us, entry pages, browsing history on our site, and the last referring website.
  • Cookies & Analytics: We use cookies to store session information and non-personal website analytics to improve user experience.

3. How We Use Your Information

Your data is used to:

  • Process and manage your bookings and reservations.
  • Analyze website performance and marketing effectiveness.
  • Provide travel recommendations via our blog.
  • Send marketing communications (only if you have opted in).

4. Third-Party & Transborder Data Transfers

Our website offers rentals from both our Local Fleet and our Partner Fleet.

  • Partner Bookings: If you choose a vehicle from a partner, we will forward your registration and booking data to that third party to facilitate the rental.
  • Transborder Transfer: Some partners may be located or use servers outside of New Zealand. By booking with a partner, you authorize the transfer of your information to these overseas entities. We take reasonable steps to ensure these partners protect your data to a level comparable to NZ privacy laws.

5. Marketing & Communications

  • Service Emails: By initiating a booking or registration, you agree to receive essential transaction-related emails (confirmations, updates, and reminders).
  • Promotional Emails: We will only send marketing materials if you provide explicit consent. You may opt out at any time via the “Unsubscribe” link in these emails.

6. Storage & Security

We store your personal details securely. You have the right to request access to any personal information we hold about you and to ask for it to be corrected if it is wrong.